Cathedral City Community Amphitheater Information
Welcome! We want you to have a wonderful time enjoying world-class music and events in a world-class setting at the Cathedral City Community Amphitheater. Please see below for a few rules to remember while you are visiting with us. Most importantly, your activities must not negatively impact the enjoyment of others or contribute to any damage to the venue. Use caution and remember that you are visiting at your own risk.
General Park Regulations:
For the enjoyment and preservation of our city parks, please observe the following:
- Closed from dusk to dawn.
- Access to the amphitheater is subject to scheduled events. A ticket may be required for admittance. Events may be listed at www.DiscoverCathedralCity.com.
- Amplified music is not allowed without a permit. Please enjoy music through your personal headphones.
- No alcohol or cannabis allowed.
- All children ages 10 and under must be supervised by an adult.
- No littering, tagging, graffiti, or placement of stickers.
- No loitering.
- No portable generators without permit.
- Only Pepsi beverages allowed to be sold in park.
- Groups of 50 or more participants must apply for a special use permit to use the park.
- Climbing or hanging on venue structures or fence is prohibited. (Except for the Tot Lot)
- Laser pointers are prohibited.
- Bullhorns and noisemakers are prohibited without permit.
- By attending the Cathedral City Community Amphitheater, you agree that you may be photographed, filmed, or otherwise recorded for use in marketing, promotional and/or training materials.
- No smoking at any time.
- No guns, knives or weapons allowed.
- No pets allowed.
- No inflatables without permit.
- No drones without permit.
- No skateboarding or skating allowed.
- Any person violating any of the instructions or rules may be evicted from the park.
Park Regulations During Special Events:
In addition to the Park Regulations, observe the following during Special Events:
- No outside beverages allowed without event permission.
- Invited guests only.
- Park open only in accordance with a City issued Special Use Permit.
- Guests and their possessions are subject to inspection as a condition of admittance. Upon arrival at the gate entrance, please have your bags open and available for review and inspection.
- If outside beverages allowed for an event, they must be in a factory sealed container upon entering park.
- Alert staff if you see a suspicious or unattended package.
- No Camp or lawn chairs allowed without event permission.
- The use of audio or video recording devices, professional cameras with removable lenses is not permitted during any performance.
- Setting up tables, booths, and signage (commercial or otherwise) is prohibited without permit.
- By trademark law, you may not reproduce the logo or represent any unauthorized affiliation with City of Cathedral City or Cathedral City Community Amphitheater.
- Private vending is prohibited, which includes, but is not limited to, the sale of merchandise, food, beverages, and tickets without permit and permission of event.
- Empty, reusable water bottles and, aluminum bottles (32 oz. or less) are permitted.
- Soft-sided coolers, six-pack size (10″ x 7″ x 7″ or smaller) when permitted by event.
- Cloth bags, soft packs (12” x 17” x 12” or smaller) including backpacks when permitted by event.
- Food for personal consumption only when permitted by event.
- Hard-sided coolers are prohibited.
- Bullhorns and noisemakers are prohibited.
- Framed backpacks are prohibited.
- Confetti, glitter and other items that can be thrown are prohibited.
- Prescription medication must be in the original prescription container with the patient’s name and dosage listed on the label.
- At entrances, venue medical staff will verify the medication and name on the label match the actual medication and patron’s identification.
- Patrons with more medication than is necessary for the duration of the show will be asked to return the excess medication to their vehicle.
- City of Cathedral City Management reserves final decision on items brought into the venue.
- Intoxicated patrons may be denied admittance to the Amphitheater.
- Protests must observe Free Speech zones for safety.
Any person violating any of the instructions or rules may be evicted from the park.
Please report vandalism to (760) 770-0340.
Cathedral City Community Amphitheater Photo Policy
By attending the Cathedral City Community Amphitheater (the “Amphitheater” or the "Amp"), you consent to being filmed and or photographed, whereas your image, voice, and likeness may be used by the Amphitheater producers for promotional purposes. Any photography taken at the Amphitheater, whether in digital or analog format, is subject to mandatory, non-exclusive license to the Amphitheater producers for use in Amphitheater promotional purposes. Any artwork or performances sponsored by the Amphitheater or taking place on Cathedral City Community Amphitheater grounds is also subject to a mandatory, non-exclusive license to the Amphitheater producers for use in Cathedral City Community Amphitheater promotional purposes. No videotaping is allowed.
Ticket Purchase and Cathedral City Community Amphitheater Terms and Conditions
There are risks involved in any Event. By going to the Event, you assume all risks incidental to the Event and release Event Management, City of Cathedral City, and their agents, public officials, and respective affiliates from all claims related to or arising out of the Event or your presence at the Event. The ticket you hold is subject to all applicable policies of the Management of the Event. This ticket is a revocable license to enter the Event at the date and time listed on the front. What that means is that Management reserves the right, without paying a refund, to refuse entry or eject you if you are not complying with all Management policies applicable to the Event.
The Event date and time is subject to change. Performing artists and times are subject to change. Resale and/or transfer of the ticket may be prohibited by Management’s policies, and if so, any such resale and/or transfer is void to the maximum extent allowed by applicable laws. Any such unauthorized resale and/or transfer may result in refusal of entry without refund. Tickets not obtained directly from Management may be lost, stolen, counterfeit or invalid, in which case they will not be honored. This is further outlined in the following disclaimer.
Any purchase or possession of tickets (including wristbands, the “Ticket(s)”) for the Cathedral City Community Amphitheater (the “Amphitheater” or the "Amp") constitutes the irrevocable acceptance of, and the agreement to be bound by, all of the terms and conditions contained herein, by you as either the purchaser, custodian or bearer of the Ticket(s) (hereinafter referred to as “You” or “Your”). You further acknowledge and agree that the Amphitheater, and City of Cathedral City, and its authorized contractors may, from time to time, modify, add, remove, supplement, amend, update or otherwise revise any or all of the terms and conditions contained herein from time to time, without advanced, direct or individual notification to you (collectively “Revise or Revision(s)”) and which Revisions shall, at the sole and absolute option of the Amphitheater, relate back to the date of purchase. Cathedral City Community Amphitheater shall have the right to periodically Revise all or some of the terms or conditions specified herein by posting such Revisions on the Amphitheater’s website located at www.CathedralCityAmp.com (the “Site”). If you do not agree to be bound by these terms and conditions, do not purchase Tickets.
Your Ticket shall at all times be deemed a revocable license issued by Cathedral City Community Amphitheater, as the licensor hereunder or its respective designee(s) (“Amphitheater” and sometimes also referred to as, “we,” “our” or “us”) for the sole purpose of accessing the venue which the event is scheduled to occur (the “Venue”) and for attending the Cathedral City Community Amphitheater (the “License”). The License may, at the sole and absolute option of the Amphitheater, be revoked at any time by the Amphitheater with or without additional notification to You, which includes denying You access to the Venue upon or due to any violation, or suspected violation of any or all of these terms and conditions or for any violation or suspected violation of any applicable laws, policies, rules or regulations, as determined by the Amphitheater or its contractors.
Lost, Stolen Or Destroyed Tickets
Cathedral City Community Amphitheater, its processors and agents assume no legal, financial or other liability whatsoever for any lost, stolen, destroyed or mislaid Tickets. Following the delivery of Your Tickets, you assume 100% risk of loss relating to the Tickets, including any risks of loss associated with lost, stolen, mislaid, or destroyed Tickets.
Tickets purchased by You are intended for personal use only. If You obtain Your Ticket(s) from any unauthorized source(s), You fully assume all risks associated with such Ticket(s), including that such Ticket(s) may have been reported lost or stolen or that such Ticket(s) may be counterfeit and in all cases, such Ticket(s) shall be voidable and dishonored by Cathedral City Community Amphitheater with or without advanced notification to You. You agree that the resale, or the attempted resale by You of any Ticket at a price greater than the face value is strictly prohibited and constitutes a violation of these terms and conditions. In such cases, including any profiting by reselling, trading, or brokering Tickets purchased through the Site, the Amphitheater shall have the right to cancel all or part of the applicable ticket order or may, at the Amphitheater sole option, elect to put all or part of Your order and all or part of other pending orders in Your name at Will Call. If the Amphitheater cancels Your tickets, a refund for the face value of the tickets, minus a $25 per ticket processing fee, will be issued to the purchaser of record and no other service, processing, or shipping fees shall be refunded. the Amphitheater reserves the right to cancel Your order(s) without notification for violating or the suspected violation of the terms and conditions of this provision. Cathedral City Community Amphitheater also reserves the right to investigate all orders suspected to be in violation of this provision and shall be the final arbiter regarding violations or potential violations hereunder.
Not Redeemable for Cash
Your Ticket is not redeemable for cash.
Changes to Line-Up, Date or Venue
Cathedral City Community Amphitheater, shall at any time prior to the Amphitheater, have the right to change the Venue, Artist Lineup, the Amphitheater Times, the Amphitheater Dates or any or all other components of the Cathedral City Community Amphitheater, at any time, with or without advance notification to You and without any compensation to You. If you do not agree with ANY OF the terms and conditions set forth in this Paragraph OR AGREEMENT, do not purchase Tickets.
Event Cancellation by The Amphitheater
Upon the occurrence of an Cathedral City Community Amphitheater cancellation by the Amphitheater, the Amphitheater shall have the option to either: (a) elect to issue a refund to the Ticket purchaser of record in an amount equivalent to the face value of Tickets only (or a pro-rata portion thereof, in the Cathedral City Community Amphitheater of a partial cancellation) or (b) reschedule the Amphitheater for a future date within the 12-month period immediately following the Amphitheater cancellation by the Amphitheater. In cases of the rescheduling the cancelled the Amphitheater for a future date, you shall not be entitled to refund. Purchasing Tickets pursuant to these terms and conditions subjects You to a high degree of risk relative to possible the Amphitheater cancellations. If you do not agree with ANY OF the terms and conditions AS set forth in this Paragraph OR AGREEMENT, or if you do not agree with, or agree to assume the allocation of risk TO YOU AS SET FORTH HEREUNDER, do not purchase Tickets.
Refunds Due to Cancellation By The Amphitheater
In the event of Cathedral City Community Amphitheater’s election to issue refunds under subparagraph (a) of this Paragraph 7 hereunder the following shall apply: the Amphitheater shall issue refunds, on a pro-rata or “per day” basis for multi-day Cathedral City Community Amphitheaters, as applicable. For purposes of determining any pro-rata refunds due, the Amphitheater shall only be required to issue refunds in “whole days” and once Venue gates open, the Amphitheater on that particular date shall be deemed to have been delivered in its entirely and not subject to refund. You shall only be entitled to refunds for those days for which You purchased Tickets and for which Venue access was never granted during the course of an entire day. Delayed gate openings shall not be subject to refunds. Under no circumstances shall You be entitled to a refund of any shipping, handling or other processing fees. Purchasing Tickets pursuant to these terms and conditions subjects You to a high degree of risk relative to possible the Amphitheater cancellations. If you do not agree with these terms and conditions set forth in this Paragraph or as otherwise set forth in this agreement, or if you do not agree with, or agree to assume the allocation of risks that is being transferred to You hereunder, do not purchase Tickets.
Force Majeure Events
Upon the occurrence of an Event Cancellation due to reasons other than by as specified in Paragraph 7 above (“Event By Cathedral City Community Amphitheater”), including but not limited to, events outside Cathedral City Community Amphitheater’s control, acts of God, riots, wars, insurrection of military power, civil rebellion, production delays, strikes, hurricanes, tropical storms, earthquakes, floods, natural disasters or inclement weather (regardless of severity), Cathedral City Community Amphitheater shall, at its sole and absolute option (a) have the right, but not the obligation, to issue You a refund (including partial refunds on terms specified or contemplated in Paragraph 8 above) or shall at its option, (b) elect to postpone the event or (c) cancel the event without further legal or financial obligation or liability to you, including the obligation to issue You a refund or to reschedule the Event. Purchasing Tickets pursuant to these terms and conditions subjects You to a high degree of risk relative to possible event cancellations. If you do not agree with these terms and conditions set forth in this Paragraph or as otherwise set for in the agreement, or if you do not agree with, or agree to assume the allocation of risks that is being transferred to You hereunder, do not purchase Tickets. If the Amphitheater elects to issue a refund, the Ticket purchaser of record shall be refunded in an amount equivalent to the face value of Ticket(s) only. If Cathedral City Community Amphitheater elects to reschedule the event for a future date, you may not be entitled to a refund. Under no circumstances shall You be entitled to a refund of any shipping, handling or other processing fees.
Postponement of Events
Unless otherwise specified herein, at all times prior to the Cathedral City Community Amphitheater, Cathedral City Community Amphitheater reserves all rights to cancel or postpone the Cathedral City Community Amphitheater or to change the Venue, the artist lineup, time, the date of the Cathedral City Community Amphitheater or other Cathedral City Community Amphitheater-related components without any obligation by Cathedral City Community Amphitheater to give You additional or prior notice or compensation.
Notification of Event Cancellation Or Postponement
If Cathedral City Community Amphitheater events are cancelled or postponed, whether in whole or in part, or if the Venue is closed, Cathedral City Community Amphitheater shall post a notification on the Site relating to such cancellation or postponement.
All Ticket Sales Are Final, There Shall Be No Ticket Refunds And/Or Ticket Exchanges
All Cathedral City Community Amphitheater events are “Rain or Shine” events. Events are “Standing Room Only.” Unless otherwise specified herein to the contrary, there shall be NO refunds or exchanges relative to Ticket purchases. If you do not agree with these terms and conditions set forth in this Paragraph or as otherwise set forth in this agreement, do not purchase Tickets.
“Will Call” Ticketing and Acceptance
Will Call Tickets are Virtual Tickets. You accept delivery of Your Will Call Ticket immediately upon Your purchase of the Will Call Ticket.
Ticket Confirmations; Proof of Delivery
Your Ticket order confirmation shall serve as conclusive and indisputable proof of Delivery of Your Ticket. You agree to notify Cathedral City Community Amphitheater prior to the start time of the event if you have not received Your Ticket.
Assumption of Risks
You assume any and all risks, whether expressly set forth herein, as well as, any other risks and dangers incidental or in any way relating to your presence during the event, including any risks that occur prior, during or after the Cathedral City Community Amphitheater or any risks that are not foreseeable, such as, any and all risks arising from or relating to the acts or omissions of others (including Artists, the Amphitheater attendees, the Venue owners or operators and its staff, employees and agents; or the Amphitheater, the event organizer, its affiliates, subsidiaries, officers, directors, employees, members, partners, agents or designees).
Lost or Stolen Property
Cathedral City Community Amphitheater organizers and their respective Indemnitees (defined in paragraph 18 below) shall not be held responsible, financially or otherwise, for any personal property that is left, lost, stolen, destroyed, confiscated, damaged or misplaced anywhere in the Venue or during the event, regardless of fault. You assume all risks of loss associated with the loss or damage to Your personal property.
You assume all risks of personal injuries relating to Your attendance of events at Cathedral City Community Amphitheater including, but not limited to projectiles, hearing loss, seizures and other health conditions incidental, relating to or arising from extremely loud music and sounds; strobe, hydro, pyrotechnic, animatronic lighting and other special effects, such as flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections and fireworks during the event and whether such injuries occur subsequent to the event.
Loud Music and Special Effects Warning
All or designated areas of the Venue during the event may be subject to extremely loud music and sounds, as well as, strobe, hydro, pyrotechnic, animatronic, lighting and other special effects, including flashing lights, rapidly changing or alternating images, the use of fog, haze or smoke with theatrical stage lighting, laser projections and fireworks. Women who are pregnant and individuals who suffer from certain health conditions, including seizures, light sensitivity or any other health condition that could be aggravated by these special effects should consider this warning before attending the event, as such special effects may cause or induce seizures, diminished or hearing loss and other health conditions.
In exchange for additional consideration, the receipt and sufficiency of which is acknowledged herein by You and Cathedral City Community Amphitheater, You agree to defend, covenant not to sue, indemnify, save and hold harmless and forever release, Cathedral City Community Amphitheater, Venue owners, and all their respective subsidiaries, affiliates, officers, directors, principals, members, employees, authorized agents, predecessors, assigns, successors, licensees and designees (collectively the “Indemnitees”) from any and all injuries (whether personal injuries, property damage or otherwise), demands, suits, and/or claims relating in any way to the Amphitheater, to the maximum extent permitted by applicable law.
Right to Record And Exploit Your Image
In exchange for additional consideration, the receipt and sufficiency of which is acknowledged herein by You and Cathedral City Community Amphitheater, Cathedral City Community Amphitheater and its contractors, shall have the right to publish, print, display or otherwise publicly use for purposes of trade or for any commercial or advertising purpose the name, image, portrait, photograph, voice or other likeness of You without Your additional express written or oral consent. The Amphitheater shall also have the right, but not the obligation, to use Your name, image, portrait, voice, photograph, or other likeness in connection with the resale or other distribution of literary, musical, or artistic productions or other articles of merchandise or property without Your additional consent in connection with any sale or distribution thereof. You further acknowledge and agree that the Amphitheater shall be the sole and exclusive owner of any work containing Your image. In exchange for additional consideration, the receipt and sufficiency of which is acknowledged by You and the Amphitheater, Cathedral City Community Amphitheater shall also have the right to record, utilize, publish, print, display, exploit and publicly use Your name, image, likeness and voice in medium, whether not existing or hereinafter created, including via any broadcast, re-broadcast, live stream, recording or other reproduction of Your image at or about the Cathedral City Community Amphitheater, and whether in or out of context.
No Illicit Drugs; No Weapons
Cathedral City Community Amphitheater and the Venue maintains a zero tolerance policy regarding the illegal or illicit drug use at the Venue or otherwise during the event. You knowingly, intelligently and voluntarily consent to be searched by Cathedral City Community Amphitheater for the presence of illegal or illicit drugs, weapons and/or other prohibited items prior to or during Your presence at the Cathedral City Community Amphitheater or Venue and agree that the discovery of any prohibited items shall constitute a violation of Cathedral City Community Amphitheater’s anti-drug policies and shall correspondingly give Cathedral City Community Amphitheater the right to immediately revoke Your License to access the Venue, to attend the Cathedral City Community Amphitheater and to deny You any future admission to the Cathedral City Community Amphitheater or Venue without any legal or financial liability to You. In exchange for additional consideration, the receipt and sufficiency of which is acknowledged by You and Cathedral City Community Amphitheater, You correspondingly agree to defend, covenant not to sue, indemnify, save and hold harmless and forever release, Indemnitees for any losses, whether personal injury or property damage, resulting from or relating to Your illicit drug use, Your use of weapons or anything in violation of these terms and conditions.
Prohibited Items and Activities
The following items and activities are strictly prohibited at the Cathedral City Community Amphitheater: the use of cameras, video or audio recording equipment; outside food or beverages; unauthorized vendors or performers; handing out fliers or leaflets; pets; oversized bags (permitted bags will be subject to search); skate boards, roller skates, bikes or the like; wagons; fireworks; radios or other music players; placards or signs; illegal conduct of any kind; conduct that unreasonably interferes with the enjoyment of the Cathedral City Community Amphitheater by others or poses a threat to public safety, as determined in the sole discretion of the Amphitheater. The Amphitheater reserves the right to terminate Your License to the Venue at anytime if You engage in any prohibited activities.
Cathedral City Community Amphitheater shall, at all times, have the right to assign or delegate any or all of its rights, title and interests or duties hereunder without notification to, or consent by, You.
You agree that the terms and conditions contained herein, and as amended from time to time by Cathedral City Community Amphitheater, represent the entire agreement between You and the Amphitheater with respect to its subject matter hereof, and shall supersede and replace all prior contemporaneous understandings, communications, and agreements, written or oral, regarding such subject matter.
Arbitration of Disputes
Notwithstanding anything contained herein to the contrary, You agree that any disputes arising from or relating to Your purchase of Tickets hereunder or any related transaction relating to the use of the Site or its services or any relationship or dispute between You and Cathedral City Community Amphitheater or You and any company or person employed by or which is affiliated with either Cathedral City Community Amphitheater, this Agreement and/or any policies or practices of any of the above mentioned companies or persons (a “Dispute”) shall only be resolved subject to FINAL AND BINDING ARBITRATION as set forth in this section, and may only be resolved through an individual arbitration governed by the Federal Arbitration Act or by the applicable sections of California law to the maximum extent permitted by applicable law. THE PARTIES TO THIS AGREEMENT GIVE UP THEIR RESPECTIVE RIGHTS TO GO TO COURT in connection with any Dispute and that such rights will be determined by a NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. NO PARTY TO WHICH THIS AGREEMENT APPLIES SHALL BRING OR PARTICIPATE IN ANY CLASS ACTION OR OTHER CLASS PROCEEDING IN CONNECTION WITH ANY DISPUTE. No party bound by this Agreement agrees to class arbitration or any other arbitration proceedings where a person brings a Dispute as a representative of other persons. The parties shall participate in non-binding mediation before commencing any arbitration (or taking any other action). If the parties are unable to resolve a Dispute by informal means, the arbitration of Disputes will be administered by the American Arbitration Association (AAA) in accordance with Commercial Arbitration Rules, and if deemed appropriate by the arbitrator.
In light of Your agreement to all the terms and conditions contained herein, including that “there shall be NO refunds or exchanges relative to Ticket purchases” as set forth in Paragraph 11, You further agree, in conformity therewith that, in no event shall you commence a chargeback dispute with Your credit or debit card relative to the Tickets or services purchased hereunder or regarding any amounts forfeited hereunder any or similar charge reversal. You further agree that Cathedral City Community Amphitheater shall not have a legal obligation to mitigate any of its potential or actual losses sustained hereunder.
Foreign Currency Refunds
Cathedral City Community Amphitheater shall not be responsible for any exchange rate losses incurred during the order or refund process. Cathedral City Community Amphitheater shall not be obligated to issue refunds to Ticket purchasers who have mistakenly purchased tickets in a currency other than the currency intended.
By making a purchase of Ticket(s), You acknowledge and agree that You are at least 18 years of age. You cannot share or duplicate tickets. Tickets shall not be used for advertising, promotion (including contests and sweepstakes) or other commercial purposes without the express written consent of Cathedral City Community Amphitheater.
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